If you’d like to upgrade or change the existing product, please let our engineer know during your initial assessment visit and we’ll be happy to provide an estimate.
Please be aware that your insurer is unlikely to cover the cost of upgrades or improvements.
Unless we specify otherwise, all our replacement timber items will be installed fully finished and we’ll make every effort to colour-match your existing products. Timber items are covered under warranty for one year only.
FGS always aims to replace on a like-for-like basis. However, this can’t always be guaranteed as there may be occasions when the damaged item is obsolete, is one of a matching pair, or the original colour has become weathered and naturally faded over time.